Privacy Policy
Effective Date: June 20, 2026
Prisma Labs LLC (“Prisma Labs,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit goprismalabs.com, place an order, contact us, or interact with our website.
Information We Collect
We may collect personal information you provide, including your name, email address, billing address, shipping address, phone number, order details, and account information.
We may also automatically collect technical information such as IP address, browser type, device information, pages visited, referring website, and usage activity through cookies, analytics tools, and similar technologies.
How We Use Information
We use collected information to process orders, provide customer support, communicate with customers, improve our website, prevent fraud, comply with legal obligations, enforce our policies, and operate our business.
Payments
Payment information is processed by third-party payment providers. Prisma Labs does not store full credit card numbers or complete payment credentials on our servers.
Research Use Only
Prisma Labs supplies products for laboratory research use only. Information submitted through our website may be used to verify orders, enforce research-use restrictions, and prevent misuse of our products.
Cookies and Analytics
Our website may use cookies and analytics tools to improve site performance, understand visitor behavior, remember preferences, and support security features. You may disable cookies through your browser settings, but some parts of the website may not function properly.
How We Share Information
We may share information with trusted service providers who help us operate our website, process payments, fulfill orders, provide shipping, analyze site performance, prevent fraud, or comply with legal requirements.
We do not sell personal information.
Email Communications
If you contact us or subscribe to updates, we may use your email address to respond to inquiries or send relevant business communications. You may unsubscribe from marketing emails at any time.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no method of transmission or storage is completely secure.
Data Retention
We retain personal information only as long as reasonably necessary for business, legal, tax, accounting, fraud prevention, and compliance purposes.
Your Privacy Choices
You may contact us to request access, correction, or deletion of your personal information, subject to legal and operational limitations.
Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Prisma Labs LLC
Email: support@goprismalabs.com
This Privacy Policy is provided for general informational purposes and should be reviewed by legal counsel for your specific business requirements.